Privacy Policy
1. Data Controller Identity
AutoCode Calibrations, operated by Syed Haneef M as a sole proprietorship based in Tamil Nadu, India, is the data controller responsible for your personal and commercial business information collected through https://www.autocodecalibrations.com/ and our associated operational channels.
2. Information We Collect
Given our B2B business model, we collect information necessary to fulfill commercial contracts and technical requests:
- Business Contact Information: Name, business name, email address, telephone/WhatsApp number, and billing details.
- Technical & Vehicle Data: ECU/ECM data, vehicle identification numbers (VIN), equipment details, diagnostic logs, and original file reads uploaded by you.
- Transaction Information: Records of services requested, payment status, and invoices (we do not store raw credit card numbers; these are handled directly by our secure payment processors).
- Device & Analytics Data: IP addresses, browser types, and usage data collected via cookies to optimize our website performance.
3. Lawful Basis and How We Use Your Information
We process your data under the following lawful bases:
To assess file compatibility, provide quotations, deliver calibration files, and process payments.
To prevent fraud, manage payment disputes, improve our technical database, and ensure service security.
To maintain proper tax and accounting records as required by Indian law.
4. Communication Platforms and Third-Party Processors
To provide responsive technical support and deliver digital files, we utilize third-party communication services, primarily:
- WhatsApp (Meta Platforms, Inc.): When you communicate with us or receive files via WhatsApp, your phone number, message history, technical files, and vehicle data are processed subject to WhatsApp’s business terms and privacy architecture.
- Email & Cloud Infrastructure: Technical files, quotations, and invoices transmitted via email are routed through our secure business email infrastructure (Zoho Mail).
- Technical Partners: Independent technical suppliers assisting with specific file calibrations, under strict confidentiality.
5. International Data Transfers
As an India-based business serving a global B2B market, your data is processed in India and may be routed through global cloud infrastructure. We ensure our third-party partners maintain appropriate data security standards commensurate with applicable privacy laws.
6. Data Retention
We retain business contact details, transaction records, and technical files for as long as necessary to fulfill the commercial purpose, provide ongoing technical support/revisions, and comply with tax and legal archiving requirements (typically up to 7 years).
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at files@autocodecalibrations.com.
8. Cookies
We use essential cookies to enable website functionality and analytical cookies to understand website traffic. You can manage cookie preferences through your browser settings.
9. Contact Us
For any privacy-related enquiries: